This privacy policy (“policy”) will help you understand how Nairobi Piano Technicians (“us”, “we”, “our”) uses and protects the data you provide to us when you visit and use www.nairobipianotechnicians.com website or blog.

We reserve the right to change this policy at any given time, of which it will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.

What User Data We Collect

When you visit the website, we may collect the following data:

• Your IP address.
• Your contact information and email address.
• Other information such as interests and preferences.
• Data profile regarding your online behavior on our website or blog.

Why We Collect Your Data

We are collecting your data for several reasons:

• To better understand your needs.
• To improve our services and products.
• To send you promotional emails containing the information we think you will find interesting.
• To contact you to fill out surveys and participate in other types of market research.
• To customize our website and blog according to your online behavior and personal preferences.

Safeguarding and Securing the Data

Nairobi Piano Technicians is committed to securing your data and keeping it confidential. Nairobi Piano Technicians has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.

Our Cookie Policy

Once you agree to allow our website and blog to use cookies, you also agree to use the data it collects regarding your online behavior (analyze web traffic, web pages you visit and spend the most time on).

The data we collect by using cookies is used to customize our website and blog to your needs. After we use the data for statistical analysis, the data is completely removed from our systems.

Please note that cookies don’t allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.

If you want to disable cookies, you can do it by accessing the settings of your internet browser. You can visit https://www.internetcookies.com, which contains comprehensive information on how to do this on a wide variety of browsers and devices.

Links to Other Websites

Our blog contains links that lead to other websites. If you click on these links Nairobi Piano Technicians is not held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website you go to from our website.

Restricting the Collection of your Personal Data

At some point, you might wish to restrict the use and collection of your personal data. You can achieve this by doing the following:

When you are accepting cookies on our website or blog, make sure to check if there is a box which you can leave unchecked, if you don’t want to disclose your personal information.

If you have already agreed to share your information with us, feel free to contact us via email and we will be more than happy to change this for you.

Nairobi Piano Technicians will not lease, sell or distribute your personal information to any third parties, unless we have your permission. We might do so if the law forces us. Your personal information will be used when we need to send you promotional materials if you agree to this privacy policy.

Information Collection: Site Usage

• Device Information. We collect information from your devices (computers, mobile phones, tablets, etc.), such as IP address, cookie information, so that we may recognize your devices to provide you with legal notices (if required by your country of residence), support services (when you contact our support staff) and personalized experiences on our site and emails. Certain types of collection and use may be optional and controlled via our cookie tools.
• Information from Others. We are dedicated to continually improving your experience on our website. Like many companies, we use third-parties to help us track browsing, identify technical issues and provide ways to enhance your overall experience. Several of the tools that we use and what they do are:
  • Log Files: We use information gathered about you from our site statistics via log files provided by third-party tracking partners (for example, your IP address) to help diagnose problems with our server and to administer our website. We also gather broad demographic information from this data to help us improve our site and make your browsing and purchasing experiences more enjoyable. This is not linked to any personally identifiable information.
  • Cookies: Our site uses cookies to keep track of your session information. We do link the information we store in cookies to personally identifiable information you submit while on our site. We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your internet browser’s “help” file. We also use cookies to store your username if you request to have your username remembered during login. That information will be used to pre-fill the login form at a later time. If you are referred to our website through an ad or a partner, we will store the referral information in the cookies. The use of cookies by our partners, affiliates, tracking utility company and service providers is not covered by our privacy statement. We do not have access or control over these cookies. Our tracking utility company uses session ID cookies to help us improve our site and make your browsing and purchasing experiences more enjoyable. For those customers in countries subject to GDPR and LGPD, please see your cookie preference panel for additional instructions on how to opt-in and opt-out of cookies. The cookie preference panel is accessible once you have acted upon the cookie policy pop-up. By continuing to use and navigate our sites, services, applications, tools or messaging, you are agreeing to our use of cookies described in this Privacy Policy.

 

What are Cookies?

Cookies are tiny text files that are stored on Nairobipianotechnicians.com as you browse, to help track your use of our site and to personalize your journey. If you return to Nairobipianotechnicians.com, the server can call the information from the cookies stored on your computer to tailor your experience of the site.

We use cookies and other similar technologies to help provide our Services, to advertise to you and to analyse how you use our Services and whether advertisements are being viewed. We also allow third parties to use tracking technologies for similar purposes.

Cookies are safe to be stored on your computer and almost all web browsers automatically accept cookies. You can always choose to not accept a cookie by changing your browser settings to reject cookies automatically, or so that each cookie must be approved individually, but this may limit the functions available. The Help menu on the menu bar of most browsers also tells you how to prevent your browser from accepting new cookies, how to delete old cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. Please note that, in principle, cookies are only deleted on a forward-looking basis unless you actively delete the cookies that have already been used. For additional information on how to control cookies please see the Cookie Control section below.

We want to make sure you are fully aware of the cookies we use and what they do on Nairobipianotechnicians.com. Our cookies serve various purposes, but are generally either necessary or essential to the functioning of our sites, services, applications, tools or messaging, help us improve the performance or provide you extra functionality of the same, or help us to serve relevant and targeted advertisements.

More Specifically

Cookies can be categorized by the purpose they serve (ie. Strictly Necessary) and by whether they are considered a “First Party Cookie” or “Third Party Cookie,” which describes who manages and controls the cookie and any information it collects.

First Party Cookies. These are cookies that are controlled and managed by Nairobi Piano Technicians. This means that we also have access to any data that is being collected or stored. Nairobi Piano Technicians only uses First Party Cookies that are either Strictly Necessary.

Third Party Cookies. These are cookies that are controlled and managed by a third party and they place these cookies on your device when you visit our site. Data collected, stored or used by the cookie is only accessible by the third party. We may use Third Party Cookies for each of the purposes listed below. Some may collect personally identifiable information (such as IP addresses). Some collect data in an anonymized form and aggregate statistics (such as Performance Cookies.)

Please note: Third Party Cookies, which include the use of cookies by our partners, affiliates, tracking utility company and service providers, are not covered by our privacy statement. We do not have access to or control over these cookies. In addition, Nairobi Piano Technicians does not have access to any cookie-specific information collected directly by Third Party Cookies. To obtain access to or review your cookie-specific information, you will need to contact the third party as they control the cookie(s).

Strictly Necessary or Essential: ‘Strictly necessary’ or “essential” cookies let you move around the website and use essential features like secure areas and shopping baskets. Without these technologies, services you have asked for cannot be provided. Please note that these technologies do not gather any information about you that could be used for marketing or remembering where you’ve been on the internet. Accepting these technologies is a condition of using our sites, services, applications, tools or messaging.

Functional: “Functional” cookies are used to provide services or to remember settings to improve your visit. They may be set by us or by third party providers whose services we’ve added to our pages.

Performance: ‘Performance’ cookies do not collect any information that could identify you and are only used to help us improve how our website works, understand what interests our users and measure the effectiveness of our content. They do this by gathering statistical information, for instance, about page visits and traffic sources so we can measure and improve the performance of our site. This also helps us know which pages are the most and least popular and lets us understand how visitors more around the site. The statistical data collected by these cookies is aggregated and anonymous.

Targeting: “Targeting” cookies may be set through our sites, applications, or tools by third party advertising partners. This is in order to deliver content, including product related advertisements, relevant to your specific interests on our sites or third-party sites. They may be used by these companies to build a profile of your interests so that relevant adverts can be displayed on other sites. The profiles are built based on a unique identifier that is assigned to the cookie and linked to your browser and internet device.

Cookie Control

You are always in control of your cookie preferences via your browser settings. Cookies are usually enabled by default on your browser, so if you have not changed your settings you should expect to be accepting cookies from websites. Note that, in principle, cookies are only deleted on a forward-looking basis. This means that you may need to delete cookies that have already been placed on your device.

Cookies that are disabled through your browser will limit your experience of Nairobipianotechnicians.com and many other websites online because it may also block cookies that allow functionality or that are necessary for the site. Most browsers allow you to choose whether to authorize cookies on specific website even if you have disabled cookies. Some browsers also allow you to choose to block only third-party cookies. Please note that, blocking only third-party cookies may still impact the functionality of the website depending on the functionality of the third-party cookies being used.

If you wish to change your cookie settings we have provided a guide below for you. First, find out what your default web browser is on your machine, or the browser you use most often to access the internet. To work out what browser you are using, simply open the internet as usual, and then follow the steps below:

PC Users

On the toolbar at the top of your browser click ‘Help’ and choose the ‘About’ option from the drop down. This will tell you the browser type and version.

Mac Users

Open the internet as usual and once open, click on the Apple icon in the top left corner and choose the ‘About’ option. This will again tell you the browser type and version. Once you know the browser you are using you can find the cookie settings using the guide below relevant for your browser:

Checking your settings in Microsoft Edge 1. Locate the “Tools” tab on the menu areas of your browser. Click on this. 2. There is an option called “Internet Options” on the list, select this option. 3. This should open a pop-up box with lots of tabbed options. Select the “Privacy” tab from the list. 4. Internet Explorer has a high, medium, low auto-adjust system for internet content handling. You can configure your own settings by clicking the advanced tab and ticking the “Override automatic cookie handling”. 5. Settings above Medium will disable cookies, Medium or below will enable cookies.

Checking your settings in Mozilla Firefox 1. Locate the “Open Menu” button in the top right corner of your browser. Click on it. 2. From the list of options on the drop-down menu, click on “Options”. 3. A new tab with options should open. Find the “Privacy & Security” tab on the left side menu and select this. 4. You should now see a list of Browser Privacy settings. Under the “History” drop down menu, select “Use custom settings for history” if you wish to adjust your cookie settings.

Checking your settings in Google Chrome 1. Look for the Vertical ellipsis button in the top right corner of Chrome and click on this. 2. From this menu, select “Settings”. 3. Within settings, click on the Hamburger menu in the top left corner. You will see “Advanced” drop down menu. Open it and click on “Privacy and security”. 4. When this page loads you will see a list of options. Locate “Content Settings” and select this. 5. This brings up your content controls including cookie permissions – select the option you feel most comfortable with.

Checking your settings in Safari 1. Locate the “Safari” button at the top of your browser and click on this. 2. From the list of options select “Preferences”. 3. This should open a pop-up window with several tabs along the top. From this list select the “Privacy” option. 4. This will open the tab page that allows you to control the cookie settings on your browser.

Checking your settings in Opera 1. Click the Opera file icon in the top left-hand corner of your browser. 2. From the drop-down list of options, select “Settings”. 3. You will see a menu with Basic and Advanced. Choose the “Advanced” drop down menu. 4. This shows you the advanced options. Select “Privacy and security”. You will see a list of options. Locate an option called “Content settings” and click on it. You will see another list of options with “Cookies” at the top. Select “Cookies”. 5. This presents the cookie options for your use on this browser.

If you have another browser… Please check the help settings within your browser or use a search engine to find answers on the best way to enable or disable cookies in your chosen browser. Please remember we are not responsible for the content on external websites. If you want more information… You can visit the following website for an in-depth guide to cookies and how to control, delete and understand them. http://www.aboutcookies.org/

Your Consent

By continuing to use and navigate our sites, services, applications, tools or messaging, you are agreeing to our use of cookies as described herein.

In addition, if you have chosen to allow your browser to accept cookies (by specification or by continuing to use a default setting that allows cookies), you are giving your consent for the use of cookies related to our website.

• Public Blog: Our website offers a publicly accessible blog. You should be aware that any information you provide in this area may be read, collected and used by others who access it. To request removal of your personal information from our blog, contact us at website@nairobipianotechnicians.com. In some cases, we may not be able to remove your personal information. If this occurs, we will let you know if we are unable to do so and why.
• Third-Party Product Offerings & Websites: Our site also contains links to other third-party websites, especially where we offer their products or services. Nairobi Piano Technicians is not responsible for the privacy practices or the content of such websites. We encourage you to carefully read the privacy statement of any website you visit.

How We Share This Information

Nairobi Piano Technicians shares information within its affiliated brands and companies. We also share information we have about you for the purposes described in this Privacy Policy, including to provide Services that you have requested. We do not share information that individually identifies our customers with companies, organizations or individuals outside of Nairobi Piano Technicians, unless one of the following circumstances applies:

• With Your Consent. We will share information with companies, organizations or individuals outside of Nairobi Piano Technicians when we have your consent. This includes third party providers who offer products or services through our marketplace. These providers will each have their own privacy policies and will be identified in our Details for Specific Products and Services section.
• Within Nairobi Piano Technicians. Information may also be shared within Nairobi Piano Technicians to provide support and delivery of Services you purchase.
• With Partners. We may share your information with non-affiliated companies who are:
  • Advertising, Analytics and Business Partners (Limited to Non-Personally Identifiable Information). We may share aggregated or pseudonymous information (including demographic information) with partners, such as measurement analytics, apps, or other companies.  We do not, however, share information that personally identifies you (personally identifiable information is information such as name or email address.)  When you use third-party apps, websites or other products integrated with our Services, they may collect information about your activities subject to their own terms and privacy policies. 
  • For Legal and Other Purposes. We may access, preserve and disclose information to investigate, prevent, or take action in connection with: (i) legal process and legal requests; (ii) enforcement of our Terms & Conditions; (iii) claims that any content violates the rights of third-parties; (iv) requests for customer service; (v) technical issues; (vi) protecting the rights, property or personal safety of Nairobi Piano Technicians, its users or the public; (vii) establishing or exercising our legal rights or defending against legal claims; or (viii) as otherwise required by law. This may include responding to lawful governmental requests.
• New Ownership. If the ownership or control of all or part of Nairobi Piano Technicians or a specific Service change as a result of a merger, acquisition or sale of assets, we may transfer your information to the new owner.

 

Site Security

Our site has security measures in place to protect the loss, misuse and alteration of the information under our control. We use 128-bit SSL security to encrypt any transmissions when you provide credit card information, personal data, etc. No method of electronic storage or transmission over the internet is 100% secure, however. Therefore, we cannot guarantee its absolute security.

Protecting Children’s Privacy

Our Services are for a general audience.  We do not knowingly collect, use, or share information that could reasonably be used to identify children under age 18 without prior parental consent or consistent with applicable law.

Data Processing and Transfers

When you use or interact with any of our Services, you consent to the data processing, sharing, transferring and uses of your information as outlined in this Privacy Policy, which will only be done when necessary for the performance of our contract with you, when we have your consent to do so, or subject to the appropriate standard contractual clauses. Regardless of the country where you reside, you acknowledge that you are directly transferring your data to us in our HostWorldServices based servers and agree to processing where Nairobi Piano Technicians processes its data. In addition, you authorize us to transfer, process, store and use your information in countries other than your own in accordance with this Privacy Policy and to provide you with Services. Some of these countries may not have the same data protection safeguards as the country where you reside. By using our Services, you consent to us transferring information about you to these countries.

Compliance with legal, regulatory and law enforcement requests. We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We may disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (such as subpoena requests), to protect our property and rights or the property and rights of a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal or unethical.

To the extent we are legally permitted to do so, we may take reasonable steps to notify you if we are required to provide your personal information to third parties as part of legal process. information.

Other Important Information

This Privacy Policy Applies Only to Nairobi Piano Technicians. This Privacy Policy does not apply to the practices of companies that Nairobi Piano Technicians does not own or control, or to people that Nairobi Piano Technicians does not employ or manage.  In addition, some third-party products may have different privacy policies and practices that are not subject to this Privacy Policy. These products will be identified in the Details for Specific Products and Services section.

Questions & Suggestions

For privacy and GDPR related matters, you can contact us via email at info@nairobipianotechnicians.com.

If you have questions, suggestions or wish to make a complaint, please contact us at info@nairobipianotechnicians.com or you can contact us at P.O.Box 8067-00100, Nairobi Kenya.